Contact
There is a person on the other end of this.
You are being asked to point your business line at our software. It is fair to want to know who you ring when it stops working, so this page says so before you sign up rather than after.
Thinking about it
Questions before you start
Ask anything, including the awkward ones. Nobody here works on commission, so there is nothing to be sold at.
If it is a question about what it costs or what happens after the trial, the pricing page answers most of them, and every figure on it is read from the same records your bill would be.
Already using it
Something is not working
Two things are worth checking first, because you will get an answer in seconds rather than waiting on us.
- Texts have stopped going out. Your sending rules screen shows every message that was held back and the exact reason — an opt-out, a quiet-hours window, or a cap. That is usually the whole story.
- Calls are not reaching you. Numbers and calls shows what each number forwards to and whether it is cleared to send.
Tell us the phone number involved and roughly when. That is enough for us to find the call.
You got a text from us
Stopping the messages
You are not our customer and you should not have to become one to make this stop.
Reply STOP to the message. It takes effect immediately, at the network, before anything reaches us — and it is permanent for that business until you ask them to start again.
STOPALL, UNSUBSCRIBE, CANCEL, END, QUIT all work the same way.
A message from Ringback is a reply to a call you made to a business a moment earlier — it is not marketing and it is not a list you were added to. If you did not ring anybody, that is worth telling us about, because it means a number has been mistyped somewhere.
The company
Who you would actually be dealing with.
- Trading as
- Ringback
- Registered name
- [REGISTERED COMPANY NAME]
- Company number
- [COMPANY NUMBER]
- Registered office
- [REGISTERED OFFICE ADDRESS]
- ICO registration
- [ICO REGISTRATION NUMBER]
What we do with your data, and your customers’, is set out in the privacy policy, and the arrangement itself in the terms. Both are written from what the software does rather than from a template.
Or just try it and ask afterwards.
Nothing is charged while you set it up, and you can point your number back where it was in the time it takes to dial six characters.